Frequently Asked Questions – Hopefully these will help answer some questions you may have!
Q: What are industry tickets?
A: Industry tickets are genuine music tickets, identical to those purchased through Ticketmaster/Moshtix but without the lame booking fees they charge. This means you save money and unlike General Admission (GA) tickets, industry tickets are transferable. If your plans change, can’t make it on the day .. simply pass the tickets on to someone else, no name-change needed!
Q: Are these Legit tickets?
A: Yes, 100% genuine. We work closely with Australia’s biggest music promoters and event organisers to ensure you don’t get stung by scalpers and other unauthorised ‘ticket sellers’.
Q: How do I know you’re legit?
A: Atomik Arts has a solid reputation in WA and we invite you to ask around. Our speedy service, along with a tidy track record of responding to enquiries and solving any rare issues rapidly, will give you the confidence to make Atomik Arts your first destination for affordable music tickets.
You will also see on our flyers, scans of the actual tickets available for purchase – for large events, these are usually printed and distributed by the major ticketing agencies – minus their hefty booking fees 🙂
Q: How come your tickets are the most affordable in town?
A: Unlike other ‘ticket sellers’ who sneak-in shady fees, we don’t charge any processing fees or delivery fees*.
Q: How much is postage for tickets?
A: FREE* postage on all orders – yay! Not only that, we’ll deliver orders of 3+ tickets in style, with Registered/Express Post to give you peace of mind.
Q: How do I pay for tickets?
A: Bank Deposit/Transfers are accepted (allow 10 days) or alternatively you can purchase via PayPal’s secure system (allow 5+ days)
Q: I don’t have Paypal how can I pay for tickets?
A: Either choose Bank Deposit (see above) or follow the links and choose an alternative payment method, upon checking-out within the PayPal shopping cart. One can also sign-up to Paypal for free.
Q: Can I get a discount if I buy in bulk?
A: This is negotiable for orders of 50+ tickets, with Bank Deposit being the only accepted payment method. contact us via the form to discuss.
Q: How long will I have to wait to get my tickets?
A: Tickets are posted the next day, with delivery within a working week, sometimes faster. Delivery times are beyond our control. Registered post may take upto 14 working days. If you dont receive your tickets within 14 working days of postage, contact us via the form.
Q: I’m worried my tickets will get lost in the mail!
A: Australia Post’s service is very reliable, having delivered over 1000+ tickets without a single lost order.
You’ll be pleased to know, orders of 3+ tickets are posted via Registered Mail/Express Post*.
Q: I am trying to find some concert tickets but they are not listed on your site?
A: Feel free to contact us via the form for major festivals & club shows. Availability depends of demand, so if there are many requests for a particular event, we will make enquiries and keep you in the loop!
Q: I’m a promoter & would like to have tickets to my events sold through this website!
A: Feel free to contact us via the form with details of your event.
Any more questions, Feel free to contact us via the form
*Postage is FREE, unless orders are placed too close to the event date, where a fee applies for Express Postage.
Payment processing fees and postage fees are costs we absorb, though this policy is subject to change at any time.
Postage via Registered Post/Express Post is entirely at our discretion, most often based on when your order is placed.
Full Ticketing terms can be found here.